Delegate Manager

Job Type:
AED Salary Range:
Salary Description:
£27000 - £29000 per annum
Event Management Agencies
ESP Recruitment
Job Ref:

An exciting opportunity has arisen for a Delegate Manager to join one of the UK's fastest growing event management agencies based in Surrey.

You will be responsible to create, manage and report on registration data using our current or client CRM platform and manage delegate communications.

Key responsibilities and accountabilities:

Client Management

* Support the Client team in the preparation of RFP & Proposals as required
* Communicate changes to Client structure as and when relevant

Project Registration/Operational Delivery Management

Delegate Management

Plan and produce project timelines and milestones for delegate management using appropriate tools and internal process documents

* Ensure time frames for delegate management are specified and agreed with the project manager and external suppliers
* Manage all delegate communications, ensuring responses to all delegate queries are actioned in a timely manner

Website Management

* Ensure that you are proficient in the use of Cvent Event Management Software
* Manage the checking and cleansing of all external data received from clients and/or suppliers

Data Management

* Manage all data obtained during the registration process ensuring checking and cleansing regularly throughout the lifecycle of the meeting
* Manage and update contact information stored within the CRM database and internal databases


* Manage and deliver status reports, progress reports & supplier reports as standard

Budget reconciliation & finance management

* Review and give final sign off to all client budgets ensuring:

Candidates must be able to demonstrate previous experience with using Cvent, StarCite, Crowdcompass or similar delegate registration/management experience. Competitive salary, bonus and benefits available for the right person with great opportunity for progression and career development.

Contact Details:
ESP Recruitment
Tel: 020 7299 2960
Contact: Diane Carters

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