Client Services Lead

Job Type:
AED Salary Range:
Salary Description:
£45000 - £53000 per annum
Event Management Agencies
ESP Recruitment
Job Ref:

An exciting opportunity has arisen for a Client Services Director to join one of the UK's fastest growing event management agencies based in Buckinghamshire.

The Client Services Director will be responsible for the day to day account management (design, delivery and execution) for an automotive account, overseeing dealer engagement, communications & incentive programs.

Key responsibilities and accountabilities:

Client Management

* Autonomous responsibility for specific client relationships with day to day accountability for client service delivery and growth
* Identify and develop new business opportunities wherever possible

Dealer Engagement Program Management

* Develop the employee/dealer engagement strategy in conjunction with the client and their expectations
* Develop employee/dealer performance & sales measurement tools to enable accurate measurement of all engagement program initiatives
* Design and deliver engagement programs with a view to influencing behaviours to encourage achievement of desired performance/development/attitude

Project Management

* Ensure accurate and timely execution of all engagement and communications activity in line with client expectations

Budget reconciliation & finance management

* In conjunction with the project finance team, create initial client budgets ensuring:

People Management

* Implementing and maintaining development plans for all direct report team members.

Candidates must be able to demonstrate previous account management experience in delivering similar programmes for automotive brands. Competitive salary, bonus and benefits available for the right person with great opportunity for progression and career development.

Contact Details:
ESP Recruitment
Tel: 020 7299 2960
Contact: Diane Carters

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