Sales and Events Manager

Job Type:
AED Salary Range:
Salary Description:
Up to £33580 per annum
ESP Recruitment
Job Ref:

This unique venue in central London is seeking a proactive Sales & Events Manager to join their commercial team on a 1 year fixed term contract and deliver increased revenue and occupancy for their conference and meeting spaces. Reporting to the Director of Commercial, your key objective is to target both existing and new clients from the charitable, government, agency and corporate sectors, to generate additional business and to ensure that all client events are delivered to an exceptional standard. You will also be responsible for managing event logistics in close liaison with the operational team.

Key responsibilities:
Manage, develop and motivate the hospitality supervisor and Sales and Events Co-ordinator to ensure that conference team aims and KPI's are achieved and exceeded.
Respond quickly and efficiently to all incoming sales enquiries, providing appropriate information, follow up, conducting show rounds to convert enquiries to bookings
Identify new opportunities to develop and widen the client base
Attend industry events to increase awareness of our venues
Develop and maintain relationships with key contacts in the industry
Maintain and grow the sales contact database to provide valid client information for marketing and promotional activity
Assess previous events for new leads to encourage repeat business
In conjunction with the marketing team develop marketing collateral in all appropriate formats and media to ensure effective promotion of the meetings and conference space
Ensure that all services relating to the conference and meetings business provided in CSnc meet the client's needs and events are run effectively.
Liaise with clients to ensure all aspects of their events are understood, advising as appropriate if arrangements need consideration
Liaise with external suppliers where necessary to deliver the event as required
Ensure all information relating to an event is promptly recorded on the booking system to keep a clear communication channel between the sales and operations teams to ensure the smooth delivery of events
Keep the booking system updated to allow accurate and prompt invoicing and ordering of suppliers as appropriate
Maintain regular contact with clients to achieve an overall client/customer satisfaction rating of 95% excellent and good
Maintain positive supplier relationships to ensure a consistent and excellent service is provided
Regularly review supply contracts and tender as appropriate to ensure the supply is competitive

The successful person will possess the following:
Experience of working in a customer facing venue role
Experience of working in a busy sales role
Extensive experience in proactive sales development from a conference and meeting background
Previous commercial client relationships in corporate, charitable, agency and government sectors
Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
Experience of co-ordinating and organising events
Ability to take the initiative and an enthusiastic, proactive approach to work
Strong IT and administration skills, with excellent attention to detail
Experience of using Rendezvous booking system would be an advantage

Contact Details:
ESP Recruitment
Tel: 020 7299 2960
Contact: Diane Carters

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