C&I Account Director

Job Type:
Permanent
AED Salary Range:
Any
Salary Description:
£50000 per annum
Sector:
C & I Agencies, Event Management Agencies
Region:
UK
Location:
London
Posted:
02/11/2017
Recruiter:
ESP Recruitment
Job Ref:
DC/10750

A global Event Management Agency seeks a dynamic C&I Account Director to join their team and spearhead the growth of their travel management division into the high-end corporate incentive sector. You will be client service lead for existing and prospective clients, manage preparation of strategic and creative pitches, formulate budgets and present to clients. You will also manage a team, aid in expanding the in-house incentive team, while ensuring all incentive activations are delivered to the highest standard involving engaging creative content and seamless production.

The ideal candidate will have strong commercial acumen, proven experience in winning new business and driving growth with existing clients, in the experiential, event and incentive industry as well as in the luxury travel arena. You will be required to attend supplier and consumer facing events, as well as travel on client incentive trips. Demonstrable project management skills, creativity, and a desire to deliver outstanding customer service are essential.

Main Duties:

* Be an effective champion of driving the company's specialist Corporate Event & Incentive arm, maximising margins with every sale
* Take responsibility for client contact from proposal through the booking process, maintaining regular contact with client throughout duration of trip to ensure total satisfaction and repeat business
* Create new and interesting ideas to promote to existing clients as well as new pitches
* Work closely with Business Development Manager to put together incentive packages for potential individual and group travellers/corporate groups
* Resolve any client complaints quickly and efficiently
* Budget management
* Study and keep up to date with new product within the luxury event and travel market
* Contract creation
* Pursue all quotes/enquiries to ensure maximum conversions to sales
* Ensuring sales forecasts are met. Working with the finance team.
* Awareness of competitors and ensure we are offering competitive pricing at all times
* Ensure client payments are taken in a timely fashion
* Monitor and communicate client feedback to ensure the company continues to develop and move forward

Key Skills Required:

* Knowledge of working on both client and staff incentives; including prize reward and voucher activation
* A passion to innovate and conceptualise activation campaigns
* Well-connected and regarded within the industry with a trusted talent network
* Creative flair for designing above and beyond luxury experiences and incentives with the ability to execute concepts through to completion
* Experience working with corporate groups and events within the travel industry, plus leisure, adventure and incentive travel
* Well-travelled; excellent international destination and hotel knowledge in the luxury sector. Knowledge and travel exposure in at least three of the following regions; Europe And Scandinavia/ Australasia/ Americas/ Middle East/ India And Indian Ocean/ Far East
* Well-earned and proven reputation for genuinely outstanding excellent customer service
* Knowledge of dealing with VIP/high net worth individuals and corporates and their demands

Contact Details:
ESP Recruitment
Tel: 020 7299 2960
Contact: Diane Carters
Email:

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