Event Manager

Job Type:
AED Salary Range:
Salary Description:
£30000 - £35000 per annum + + 10% bonus
ESP Recruitment
Job Ref:

This high profile events and exhibitions venue is recruiting for an Event manager to efficiently pre-plan, manage and operate a portfolio of events of various size and complexity for a broad range of clients. You will drive the success, customer satisfaction and ultimately rebooking of events and be the central point of contact for all event information and will always maintain full knowledge of all aspects related to an event.

Other responsibilities will include:

* Ensuring company procedures and OH&S legislation are maintained
* Managing operational and administrative functions to ensure that projects are delivered effectively
* Following up on all post event feedback efficiently
* Liaising and developing relationships with clients (internal and external)
* Investigating customer needs with the aim to deliver required results.
* Set, communicate and maintain timelines and priorities on every project ensuring maximum customer satisfaction for organisers, exhibitors and visitors.
* Evaluate performance of service providers, ensuring feedback is provided as necessary.
* Undertake presentations and site tours in a confident and professional manner
* Establish effective relationships with external agencies as required maintaining excellent communications at all times with other event managers and venue services.
* Maximise potential for ancillary revenue, which directly impacts the financial performance of the business.
* Maintain and understand the financial overview of an event.
* Responsible for the financial closure of an event - reconciling service orders directly after the event and provide the finance department with the means to raise final invoicing.
* Develop reasonable knowledge/ management of the Event Contribution Report for each event.
* Supporting other team members on events as required.
* Active participation in department meetings and always proactively considering improvements to our service delivery so client expectations are not only met but exceeded.
* Production of key event documentation: pre and post show reports, financial reports, and further management reporting as required.

The successful candidate will have previous Event Management experience with the ability to demonstrate Project Management and Customer Service experience. You should be a personable individual, able to confidently build positive, respectful relationships with team, company colleagues and customers. This is an exciting opportunity for a candidate who uses analytical skills very effectively to gain a sound understanding of issues and who is in touch with the needs of internal & external customers.

Contact Details:
ESP Recruitment
Tel: 020 7299 2960
Contact: Diane Carters

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